Then he cooked up his own way of retaliating. He studied law (online and from borrowed books) for two years on his own. Then he took Virgin Active to court and sued them.
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Guess what? He won! Ketan didn’t hire a lawyer – he went toe-to-toe with Virgin Active’s lawyer and won! Ketan claimed that he had been discriminated against. The courts awarded him £1,390 ($1728.28), and he got a written apology from Virgin Active.
Although Ketan said it felt amazing to win, he said it wasn’t about the money. He just wanted an apology.
Saying you are sorry isn’t the end of the world. Yes, it may hurt your pride. But a strong person can apologize without damaging their own self-image.
Imagine all the shame and humiliation Virgin Active could have avoided if they had just recognized their error and apologized. Don’t say anything if it isn’t nice that is the lesson here.
Share away, people.
